需要帮助？
查找关于剧集、播放或会员的常见问题。
无论您是已登录并想更改密码，还是无法登录需要重置密码，我们都能为您提供帮助。
✅ 如果您已登录并想更改密码
点击“我的账户”——位于页面右上角。
在个人资料部分，您将看到更改或重置密码的选项。
-
确认显示的邮箱地址是否正确。
⚠️ 如果您发现邮箱地址有拼写错误，请联系我们或回复我们发送的包含这些说明的邮件。
请告知我们正确的邮箱地址，我们会为您更新。
❌ 无法登录？以下是重置密码的方法
滚动到网站底部，点击“重置密码”。
输入与您账户关联的邮箱地址。
-
检查您的邮箱收件箱，查收密码重置链接。
可能需要几分钟才能收到。
请务必检查垃圾邮件、广告邮件或“其他”文件夹。
📧 没收到邮件？
如果您没有收到邮件：
请再次检查邮箱拼写是否正确。
检查垃圾邮件、广告、促销或更新等其他文件夹。
-
还是没有收到？请联系我们——可能是：
注册时填写的邮箱有拼写错误
您为账户使用了不同的邮箱地址。
为加快协助，您还可以提供：
用于订阅的信用卡前6位和后4位数字
🔒 安全提示
我们建议您使用强密码并定期更新，以保障账户安全。
如果您在更改密码时仍有任何问题，请联系我们——我们很乐意为您查找原因！
🌐 探索更多网站 🔥
点击下方任意网站，探索更多内容：
www.czechav.com www.czechgav.com www.czechcasting.com
www.goperv.com www.xxlgang.com www.r51.com www.nudz.com
我们通过MoneyDaddy运行联盟计划。
佣金选项：
- 混合（PPS + 分成）： 首次付费注册获得40%佣金 + 续费获得25%佣金
- 分成： 注册和续费获得30%佣金
跟踪： 30天，最后点击。付款： 每月两次（1号和15号），通过电汇或Paxum（首次付款最低$100，之后为$300）。
感谢您对我们项目的关注。我们非常感谢您的热情与支持！
🙅♂️ 我们无法提供个人信息
出于 隐私、法律和后勤原因，我们 不会提供任何个人或身份信息 ，包括：
我们内容中出现的演员或女演员
拍摄地点或制作详情
参与任何项目的机会
此政策旨在 尊重所有参与我们制作人员的隐私和安全。
🤝 关于参与邀请
我们理解我们的一些项目可能激发您除观看之外的好奇心和兴趣。虽然我们很感激您有兴趣参与，但我们必须恕难从命。
目前，我们 不接受任何外部申请、咨询或加入我们制作的请求
💡 希望您继续享受我们的体验
虽然我们无法提供个人或幕后细节，但希望您继续享受我们通过平台提供的 创意作品与娱乐内容
如果您有关于 订阅、账户或内容访问的其他问题，请联系我们。我们将非常乐意为您提供帮助。
🌐 探索更多网站 🔥
点击下方任意网站，探索更多内容：
很抱歉听到您在我们网站上观看视频或遇到其他技术问题，感谢您将此问题告知我们。虽然我们的平台已针对流畅播放进行了优化，但由于设备、浏览器或网络等变量，偶尔仍可能会出现播放问题。
🔧 协助我们调查问题
为便于我们更有效地协助您，请在反馈播放问题时提供以下信息：
1. 设备和浏览器信息：
您使用的是什么设备？（例如：台式机、笔记本、平板或智能手机）
您使用的是什么浏览器？（例如：Chrome、Firefox、Safari）
🔍 不确定？您可以在这里查看： whatismybrowser.com
2. 问题发生时间：
问题发生在什么时候？请提供 日期和大致时间。
3. 问题描述：
请描述您遇到的问题（例如：错误信息、视频无法加载等）。这有助于我们的技术团队更快地诊断问题。
您可以通过联系我们发送这些信息，或在您的工单中回复。
📺 在电视上观看？
如果您尝试在 电视屏幕上观看我们的视频，请注意：
我们的平台为 移动设备和电脑进行了优化。
电视播放并未正式支持，实际效果可能因您的电视浏览器或内置应用而异。
-
为了获得更好的体验，我们建议：
在您的 移动设备或电脑上播放
使用 AirPlay、Chromecast或类似的 屏幕镜像选项 将内容投屏到电视上观看
✅ 流畅播放的最佳实践
使用最新版本的浏览器（推荐 Chrome 或 Firefox）
确保网络连接稳定（Wi-Fi 或有线）
播放时避免使用 VPN 或代理
如果视频无法加载，请清除浏览器缓存或尝试无痕/隐身模式。
在移动设备上，可尝试切换 Wi-Fi 和移动数据。
在 Wi-Fi 下，也可尝试重启路由器。
如果您仍然遇到技术问题，请联系我们——我们很乐意为您查找问题！
🌐 探索更多网站 🔥
点击下方任意网站，探索更多内容：
We’re happy to help clarify some common questions about our content formats, video access, download options, and supported devices.
📸 How to Save Your 360° Bullet Time Photo
If you'd like to save a 360-degree bullet time photo, follow these steps:
Right-click on the image.
Select “Save image as…” from the menu.
Choose a location on your device and save the image.
🔔 Please note: This method saves only a single still frame, not the full 360° animation. At this time, we do not support downloading the full animated effect as a GIF or video.
💿 Do You Offer DVDs or Offline Video Sales?
We regret to inform you that we do not sell our videos on DVD or as individual downloads.
All of our content is available exclusively through a subscription system via our platform.
This ensures members have access to the latest updates, full content library, and streaming features.
🔓 Concerned You’re Not Seeing Full Videos?
Your subscription includes full access to all available content, including complete videos.
If it seems like some videos are shorter than expected, please note:
Episode lengths can vary based on the type of content or scene
Some episodes may be naturally shorter but are still provided in full
Rest assured, as a subscriber, you’re receiving full versions of all the videos we offer.
🖥️ Video Quality & Streaming Options
We offer videos in resolutions up to 4K, including:
4K
1080p
720p
540p
⚠️ Not all videos are available in 4K. While we produce much of our content in ultra-high definition, some videos may only be available in lower resolutions depending on original quality.
🎚️ How to Adjust Download & Streaming Quality
You can change your video quality settings at any time:
Go to My Account
Navigate to Personalization
Click on Download/Streaming Quality
Select Change Quality
Choose from the available options
This helps you optimize for performance or file size, depending on your needs.
🥽 VR Content Availability
We currently offer VR-compatible videos exclusively on xvirtual.com.
These videos are formatted for 180° or 360° immersive viewing and are best experienced with a VR headset.
To enjoy VR videos:
Use a compatible VR headset (Oculus, Meta Quest, etc.)
Go to xvirtual.com and browse VR-labeled content
Follow the on-screen setup instructions for the best experience
Other sites in our network offer content designed for standard 2D playback and are not compatible with VR headsets.
If you're unsure about anything regarding Video Access, Quality, Download Options or VR Content on our platform, please Contact Us - We'll be happy to clarify any specific issues or questions you may have.
🌐 Explore More Sites 🔥
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We understand that sometimes you may need to update your account information or request deletion. Here's everything you need to know about both processes.
🔁 How to Change Your Email Address
If you need to update the email associated with your account:
Contact our support team with your current email address and the new email you'd like to use.
Once verified, we’ll update your account and confirm when the change is complete.
📨 You’ll receive a confirmation email once your address has been successfully updated
🗑️ Requesting Account Deletion
If you wish to delete your account and all associated data, please be aware of the following:
⚠️ Important Information Before Deletion
Deleting your account is permanent and cannot be undone.
-
You will lose access to:
Your account and login credentials
All associated content, activity, and history
No refunds are issued for any unused portion of your subscription.
If your subscription is active, it will remain available until its expiration date, but you will no longer be able to use it once deletion is complete.
✅ How to Request Deletion
To proceed with account deletion:
Contact us and clearly state that you want your account and all data deleted.
We’ll confirm your identity and ensure you understand the implications.
Upon receiving written confirmation, we will permanently delete your data from our system.
✅ After Deletion
You’ll receive a confirmation once:
Your account has been fully deleted
All personal data has been removed in compliance with data protection regulations
🔒 We take privacy and data security seriously. Your data is deleted in accordance with applicable legal requirements (e.g., GDPR, CCPA).
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If you'd like to unsubscribe from our newsletter or stop receiving marketing emails, you can do so at any time by following the steps below.
- Log in to Your Account on our site using your credentials.
Go to Account Settings - Click the “My Account” button in the top navigation bar.
-
Unsubscribe from the Newsletter
In the “Settings” section, find “Receive Updates” and click the “Manage” button to open your email preferences.
Uncheck the box for the newsletter or updates you no longer want to receive.
Click “Save Preferences” to confirm your changes.
❗ Having Trouble?
If you're unable to unsubscribe using the steps above or are still receiving unwanted emails:
Check that you're logged into the correct account - Click on the "Unsubscribe" option on the bottom of the email and perform the Unsubscribe steps.
Try refreshing the page after saving preferences and make sure the settings are saved
If you're unsure about anything unsubscribing, or have any issues on our platform, please Contact Us - We'll be happy to clarify and help with any specific issues or questions you may have.
🌐 Explore More Sites 🔥
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We understand that cancellation and refund requests can sometimes be confusing, so we’ve outlined our policy in full detail below.
📅 How Our Subscription System Works:
Subscriptions renew automatically at the end of each billing cycle.
-
You can cancel at any time by managing your subscription in your account. Please go to "My account - Membership - Manage" and from there you can cancel the subscription . If you have bought a bundle, you can cancel it at once (no need to cancel individual sites).
Please be aware, that deleting the card from your profile, does not stop subscriptions or cancel the membership. It is only a saved payment method, which you can remove or change, however automatic rebill will continue even with no card present.
⏱ Cancellation Timing Matters:
If canceled more than 2 days before your renewal date: Access continues until the end of your current cycle, and it won’t renew.
If canceled less than 2 days before the renewal date: The cancellation will apply to the next billing cycle (one more renewal will occur).
❌ Missed the Cancellation Window?
If your cancellation request was made after the renewal date, the charge will still apply for that period, and refunds cannot be issued due to platform usage terms.
🔁 Can I Get a Refund?
We review each refund request on a case-by-case basis. Please note the following important distinction:
Refund eligibility applies only to the initial purchase period.
If content was viewed, downloaded, or otherwise accessed during the initial subscription period, the account is considered used and is no longer eligible for refunds — even if no content was accessed after a later renewal.
In accordance with our Terms of Service , we are unable to process refunds once content has been viewed, downloaded, extracted or saved from the platform, or otherwise accessed using your account.
If account activity shows any of the above during the lifetime of the subscription, refund requests for subsequent renewals (rebills) cannot be approved, regardless of whether content was accessed after the most recent charge.
🔄 Want to Switch Sites Instead?
If you’re unsatisfied with your current subscription, we’d be happy to switch your membership to another site in our network — free of charge.
Just let us know which site you’d prefer, and we’ll take care of the rest.
🧾 Subscription Canceled but Still Active?
If you've canceled your subscription but still see it active, this may be due to a manual reactivation or extension from your profile. If this is the case, the account will remain active until canceled again.
🧾 Subscription Canceled but Still Charged?
If you've canceled your subscription but you are still being charged, this may be due to another active membership to a different website or bundle. You can see the other subscriptions from your profile. If this is the case, they will remain active until you decide to cancel them also.
If you're unsure about anything regarding your subscriptions and membership, please Contact Us - We'll be happy to clarify any specific renewal or cancellation timelines .
🌐 Explore More Sites 🔥
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We’re excited to offer a range of flexible subscription options — all specially priced to give you the best value!
📦 What’s Available?
You can choose from:
1-month, 3-month, and 6-month subscriptions
Exclusive bundled site packages for even more value
These offers are available anytime in your account:
Go to: My Account → Bundles & More
There, you’ll find the latest deals and package options available to you.
✅ Already Discounted for Maximum Value
Each plan is already specially discounted, so you're getting our best available pricing without needing a promo code.
While we don’t have additional discounts at the moment, our current offers are designed to:
Help you save more the longer you subscribe
Deliver premium quality at a competitive price
🤔 Need Help Choosing?
If you’re not sure which plan is right for you or need help understanding the bundles, feel free to Contact Us — we’re happy to assist!
🌐 Explore More Sites 🔥
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With an active subscription, you can download videos directly to your device — with a few important limitations.
✅ What You Can Do
Download any available video in your subscription
Up to 20 downloads per 24h.
There’s no limit on which videos you can choose — just the daily download cap.
📱 Mobile Downloads
Currently, downloads are not supported on mobile devices (phones or tablets).
Please use a desktop or laptop browser to access the download feature.
⚠️ We're working on bringing mobile download support in the future.
🛠️ How to Download
Log in to your account on a desktop browser.
Navigate to the video you'd like to save.
Click the Download button beneath the player.
Choose the quality of the video.
We offer videos in 4K, 1080p, 720p, and 540p — for the best experience, use 4K or 1080p on large screens, 720p for tablets or slower connections, and 540p for quick previews or mobile viewing. Please note that higher resolutions result in larger file sizes, which may take longer to download or stream.
⚠️ If the option isn’t available, it may be due to:
Hitting your daily download limit - 20 per last 24 hours.. Wait and comeback tomorrow!
Attempting to download from a mobile device
If you're unsure about your download limit, or have any other download issues on our platform, please Contact Us - We'll be happy to clarify and help with any specific issues or questions you may have.
🌐 Explore More Sites 🔥
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We appreciate your interest in our services! Here's everything you need to know about how you can pay.
✅ We Accept:
Credit cards
Debit cards
We only accept Visa and Mastercard from major card providers. Currently we do not accept American Express cards.
❌ Not Supported at this time:
We do not currently accept the following payment methods:
Gift cards
Prepaid payment cards
PayPal
Cryptocurrency (e.g., Bitcoin, Ethereum)
Bank transfers or wire payments
Cash App, Venmo, or other peer-to-peer platforms
📌 Why These Limitations?
We focus on card payments to ensure fast, secure, and consistent processing across all regions we serve. This helps us protect your account and simplify billing.
⚠️ Troubleshooting Failed Payments
If your payment isn’t going through, here are a few things to double-check:
-
Ensure all card details are correct, including:
Card number
Expiry date
CVV (security code)
Make sure your card has sufficient funds
Complete the 3D Secure verification if prompted (this may appear as a pop-up, sms code or bank page/app confirmation)
Avoid multiple failed attempts — trying more than 4–5 times may result in your card being temporarily blocked
🔐 Still not working?
Please contact your bank or card issuer and ask them to allow the transaction.
🔄 Alternative Suggestions
If the issue persists, you can also try:
Using a different card
Using a different email address as your account username during the registration process
If you're unsure about anything regarding payments, or have any issues with payment on our platform, please Contact Us - We'll be happy to clarify any specific issues or questions you may have.
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感谢您就您无法识别的付款与我们联系。
如果您的信用卡或银行账单上有注明 Simply Digital Bill 或 NetlookBill 的交易，这表示您曾在一个信任我们服务的网站上完成了订阅、产品订单或服务费用的在线支付。
为了帮助我们快速审核并解决您的请求，请提供以下信息：
📋 所需信息
请联系我们并提供以下内容：
与您账户关联的电子邮件地址
扣款日期 （如您的银行或信用卡账单所示）
扣款的准确金额
用于付款的信用卡前6位和后4位数字
任何参考号或发票ID （如有）
🔒 我们为什么需要这些信息
这些信息可以帮助我们：
在我们的系统中定位您的付款
确保您的请求得到安全处理
避免在解决您的问题时出现延误
🕒 接下来会发生什么？
收到这些信息后，我们将：
核实付款详情
对扣款进行说明（如订阅类型、账单周期等）
对于任何未知或无法识别的付款，请联系我们——我们很乐意为您解答任何具体的扣费或订阅问题。
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点击下方任意网站，探索更多内容：
🔒 Why Your Account May Be Blocked (Unusual Login Activity)
Your account may be automatically blocked if there's a login attempt from an unusual IP address. This can happen if:
You're using a different location or network than usual
You're logging in while using a VPN
You're on a new device or shared connection
This is a security measure taken by our system to protect your account from potential unauthorized access or misuse.
✅ How to Unblock Your Account
You don’t need to wait for support — you can unblock your account yourself by verifying your login via email.
Here’s how:
Check your email inbox associated with your account.
Look for an email with the subject: "Verify your login"
Click the “Verify” button in the email.
Your account will be unblocked instantly once verified.
🛡️ Tips to Prevent Future Login Blocks
To avoid triggering login restrictions in the future:
Avoid using VPNs or proxy networks
Do not share your account credentials
Try to log in from trusted devices and known locations
📬 Didn’t Receive the Verification Email?
If you didn’t receive the email:
Check your spam or junk folders
Make sure you're checking the correct email inbox
Request a password reset - changing the password will also unblock the account
If you're still unable to login, please Contact Us .
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